Dealing Administrator – Transfer Agent

I am looking for a well organised and driven Dealing Administrator – Transfer Agent to join the dealing team. You will be joining a growing team with good career prospects. This is within a Globally active company who are growing nicely to become a leader in the Funds Market.

Responsibilities

• Be the point of contact for Clients and Investors
• Take ownership of more complex queries and tasks
• Demonstrate the ability to work autonomously following procedure and policies of the Group
• Collect, analyse and place the investors’ instructions received in Transfer Agency for your Fund
• Prepare and review the daily/monthly/ad-hoc Fund Reporting as well as the necessary Client reporting
• Apply diligence, attention to detail, respect of deadlines
• Be Client focussed and strive to provide excellence in the service to Investors, internal and external Clients
• Apply the controls implemented by the Group
• File the documents as required and maintain the client’s records
• Ensures end of day controls are applied and checked
• Hold self-accountable for results
• Suggest openly improvements to daily business tasks
• Train, coach and/or mentor other employees on work procedures and approaches.  
• Participate in the Business Continuity Plan (BCP) yearly testing
• Act in respect of the regulatory framework, the internal procedures, guidelines and code of conduct.

Background

• Good working knowledge of Microsoft Office (Word, Excel, Access)
• Excellent communication skills and a true client servicing mindset;
• Good interpersonal skills, and a sense of teamwork.
• Committed to self-improvement.
• Applies experience and simple judgment to make decisions within defined options or standard protocols – follows through on issues.  Able to evaluate and select the correct solution in order to complete the task at hand.
• Ability to work autonomously and remain calm under high pressure.
• Ability to deliver within agreed deadlines
• Perfect command of English, any other language is an advantage